Latest
issue
Your search results
Search again:
Your search for 'Member retention' returned 128 results
Showing results by date | view results by relevance
Fitness operators looking to improve their member retention should focus on recruiting
"knowledgeable, friendly instructors".
news •
11 Jul 2018
Life Fitness has launched its first ever club management system, the Halo Fitness Cloud
HCM issue 6 2018
Fitness solution provider Reiver Fitness has signed a
technology partnership with software specialist
FunXtion.
product innovation •
20 Apr 2018
Parkwood Leisure, one of the UK’s most experienced
providers of leisure management working in partnership
with local authorities across England and Wales, has
extended its contract with Legend Club Management
Systems for a further three-year period.
product innovation •
13 Mar 2018
GLL (Greenwich Leisure Limited), the UK’s largest
charitable social enterprise leisure provider, has
extended its contract with Legend Club Management
Systems for an additional three year period.
product innovation •
13 Mar 2018
The corrective exercise specialist says poor
breathing and movement techniques can
lead to serious injury during exercise
HCM issue 3 2018
Busy leisure facilities will understand the
significance behind an exceptional customer
relationship management (CRM) system.
product innovation •
12 Oct 2017
Is tracking member activity and
performance during group exercise
classes always a good thing?
HCM issue 9 2017
The Laura Trott Leisure Centre, in Broxbourne,
Hertfordshire, has become the first UK leisure
facility to install eGym.
product innovation •
04 Sep 2017
Cardio equipment is generally the largest expense
that a club makes, but it is often hard for operators
to quantify their return on investment.
product innovation •
16 Aug 2017
Mintel’s private sector health and fitness club report shows the sector is growing
HCM issue 8 2017
Encouraging outdoor and at-home workouts can benefit operators, says Lauretta Ihonor
HCM issue 8 2017
Gyms and health clubs that offer virtual fitness can significantly drive higher levels of
member engagement and retention, according to research by Wexer Virtual.
news •
31 May 2017
A happy workforce and the impact this has on member retention was the topic of the day at this
year's Retention Convention.
news •
26 May 2017
New Zealand consistently beats the UK in Net Promotor Scores – a measure of customer satisfaction. Mike Hill reports
HCM issue 4 2017
Escape Fitness has launched MOVE IT, a
functional, high intensity interval training
experience for fitness clubs and studios.
product innovation •
19 Jan 2017
Member sales and retention helped revenues at Total Fitness Health Clubs Ltd grow by 8
per cent in the year to 31 December 2015, according to the gym chain's latest accounts.
news •
17 Jan 2017
Software originally designed to fight crime is now being used to battle health club attrition. Dr Paul Bedford reports
HCM issue 1 2017
Alister Rollins is the founder and CEO of MoveGB, a
free online platform that enables fitness operators to
offer their services.
product innovation •
29 Sep 2016
eGym helps clubs create effective feedback loops and boost members' performance in the gym
HCM issue 9 2016
oneone fitness, UK developer of premium software based solutions, has launched gym budd-e, an interactive fitness kiosk designed to transform members’ gym floor experience
HCM issue 9 2016
Blended coaching models, combining in-person support with self-management via an app, boost retention, says Virtuagym
HCM issue 8 2016
Inactive health club members who have been successfully engaged into revisiting their club are 45
per cent less likely to cancel their membership – compared to inactive members who received no
interaction.
news •
22 Jul 2016
Alliance Leisure has secured a four-year
partnership with Leeds City Council to provide
client support services across the local authority’s
14 leisure centres.
product innovation •
16 Jun 2016
Attendance is sky-high at Les Mills’ latest club in New Zealand – and virtual classes are playing a starring role
HCM issue 6 2016
eGym’s personalised, connected member experience is driving customer acquisition and retention alike
HCM issue 5 2016
When it comes to after-sales service many equipment manufacturers, including Precor, talk about response times, first-time fix rates and the
quality of their service engineers.
product innovation •
23 Feb 2016
Work experience is more important than academic qualifications, and secondary spend is a growing focus. Mike Hill of Leisure-net Solutions canvasses the views of some of the UK’s leading health and fitness operators
HCM Handbook 2016
Ahead of his keynote speech at this year’s IHRSA convention, marketing strategist and bestselling author Jay Baer tells Julie King why ‘help’ is much better than ‘hype’ when it comes to selling your services
HCM issue 1 2016
The international health club market saw revenues grow by 5.3 per cent last year,
according to the latest Industry Data Survey (IDS) from IHRSA.
news •
22 Oct 2015
Latest News
Moonbird is a tactile breathing coach, which provides real-time biofeedback, measuring heart rate and heart ...
Latest News
Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
Latest News
Barry’s – known for its HIIT workouts combining treadmills and weights – is thought to ...
Latest News
Consultancy and change architects, Miova, have welcomed industry veteran Mark Tweedie on board. Tweedie had ...
Latest News
US private equity fund, Providence Equity Partners, is acquiring a majority stake in VivaGym from ...
Latest News
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
Latest News
There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
Latest News
While British adults are the most active they’ve been in a decade, health inequalities remain ...
HCM promotional features
Sponsored
“InBody logged an amazing 100,000 scans in January 2024 alone”
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship
Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten
years, ensuring the equipment in its clubs is commercially optimised
HCM magazine
New research has found BMI to be a highly inaccurate measure of childhood obesity, leading current thinking and policy based on it into question
HCM magazine
McFit, the original budget gym is undergoing
a transformation with a new look and
estate-wide overhaul, as Liz Terry reports
HCM magazine
Basic-Fit – which has been scaling rapidly across Europe –
is considering franchising to ramp up growth further afield
HCM magazine
Imposter syndrome about a promotion taught the
CEO of SATS that behaving authentically is the most
important part of leadership. He talks to Kath Hudson
HCM magazine
Will Orr has been talking to HCM about the company’s
new strategy for 2024, as Kath Hudson reports
Current vacancies
Chief Executive Officer, Mount Batten Centre Mount Batten Group
c£65,000pa + pension + benefits
mount batten centre, plymouth, United Kingdom
Current vacancies
Director of Operations Active Luton
£61,000 - £64,000 + exceptional pension + excellent benefits
Luton, United Kingdom
Read the latest issue
Featured supplier news
As one of the most energy-intensive industries in the UK, leisure facilities face a critical
challenge in balancing net zero goals, funding and increased costs.
Featured supplier news
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game
Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Company profiles
With an award-winning portfolio of over 450 pieces of cutting-edge, premium fitness equipment, Pulse Fitness ...
Company profiles
Technogym offers a complete ecosystem of connected smart equipment, digital services, on-demand training experiences and ...
Catalogue Gallery
Click on a catalogue to view it online
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
Search news, features & products:
Find a supplier: